Policies

Arriving to Salon Di Suites

       When you arrive to the Shop at Ocean's Gate you will park in the parking lot located out back and enter in the door located between Sweet Frog and Subway.

I ask you to please text me when you arrive and I will come to the door to let you in. 

Forms of payment accepted are:

Cash, Venmo, Visa, Mastercard, Discover and American Express. 

I do not accept checks.

Cancellations

        I respect your time when you are in my chair and ask the same from you.

Cancellations less than 24 hours will result in a 50% fee of the expected service. No shows are not acceptable and will be charged 100% of the expected service.

        I ask you to arrive to your appointment on time. The amount of time reserved for your appointment is to ensure a quality service. When you arrive late it does not allow me the time to perform at my best.  Arriving later than 15 minutes of your service time will result in a no show fee of 100% and I reserve the right to cancel your appointment if I do not feel a quality service can be performed. 

Refunds

       Julie Lawrence Hair Studio does not offer refunds. All sales of services are final and can be adjusted if not satisfied. "Changing your mind" does not qualify as an adjustment.

       Sales of products are final and can be exchanged but not refunded. 

       Gift Certificate purchases are final and never expire. They can be used towards services and product but not towards gratuity.

       If you have any questions about the policies or pricing, please feel free to contact Julie Lawrence Hair Studio via email at hairbyjlaw@gmail.com