FAQ | Julie Lawrence Hair

Frequently Asked Questions

Are we a good fit?

I'm a hairstylist that specializes and educates myself on blonding, precision cutting and event hair. I've experimented in all services that this industry has to offer but my passion and talents align best with the above. If you are looking for a service I do not offer, I'm always happy to recommend a stylist who I think will suit you.

Where is Julie Lawrence Hair Studio?

I'm located within Utopia Place at 270 Washington Street Pembroke, MA. There is a front and rear entrance along with ample parking. You can either text me to let me know you've arrived or check in with the front desk.

What forms of payment are accepted?

Cash, Venmo, Visa, Mastercard, Discover and American Express.

I do not accept checks.

What if I need to cancel or reschedule?

I respect your time when you are in my chair and ask the same from you.

Cancellations less than 24 hours will result in a 50% fee of the expected service. No shows are not acceptable and will be charged 100% of the expected service.

I ask you to arrive to your appointment on time. The amount of time reserved for your appointment is to ensure a quality service. When you arrive late it does not allow me the time to perform at my best. Arriving later than 15 minutes of your service time will result in a no show fee of 100% and I reserve the right to cancel your appointment if I do not feel a quality service can be performed.

If your card on file is declined, there will be an invoice attached to your next appointment.

Refunds

Julie Lawrence Hair Studio does not offer refunds. All sales of services are final and can be adjusted if not satisfied. "Changing your mind" does not qualify as an adjustment.

Sales of products are final and can be exchanged but not refunded.

Gift Certificate purchases are final and never expire. They can be used towards services and product but not towards gratuity.