Policies

Arriving to
Julie Lawrence Hair Studio

       When you arrive to the Medical & Dental Building  at the corner of Furnace and Forest Street you will park in the parking lot located off Forest Street. Park as close to you can to the parking lot entrance. I am the door furthest to the left. There is a black sign that says "Hair Studios" on the door. I am located up the stairs and I'm the second door on the right.

Please come right to my door to let me know you are here. If I'm with a client I may not answer my phone so coming straight to my door is best to let me know you've arrived.

Forms of payment accepted are:

Cash, Venmo, Visa, Mastercard, Discover and American Express. 

I do not accept checks.

Cancellations

        I respect your time when you are in my chair and ask the same from you.

Cancellations less than 24 hours will result in a 50% fee of the expected service. No shows are not acceptable and will be charged 100% of the expected service.

        I ask you to arrive to your appointment on time. The amount of time reserved for your appointment is to ensure a quality service. When you arrive late it does not allow me the time to perform at my best.  Arriving later than 15 minutes of your service time will result in a no show fee of 100% and I reserve the right to cancel your appointment if I do not feel a quality service can be performed. 

       If your card on file is declined, there will be an invoice attached to your next appointment.

Refunds

       Julie Lawrence Hair Studio does not offer refunds. All sales of services are final and can be adjusted if not satisfied. "Changing your mind" does not qualify as an adjustment.

       Sales of products are final and can be exchanged but not refunded. 

       Gift Certificate purchases are final and never expire. They can be used towards services and product but not towards gratuity.

       If you have any questions about the policies or pricing, please feel free to contact Julie Lawrence Hair Studio via email at hairbyjlaw@gmail.com